by Ronald G. Ross on
January 3, 2012
I’m kicking off 2012 with a couple of things I just don’t get. Here’s the first one: Why is it that people discussing ‘knowledge management’ seem to have so little understanding of the core know-how actually needed to run (and change) day-to-day business activity?
Core operational know-how consists of business vocabulary, business policies, and business rules. [...]
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by Ronald G. Ross on
November 29, 2011
In a recent post, Jonathan ‘Kupe’ Kupersmith said:
“In manufacturing following a process step by step is a good thing. In our world [business analysis] this is not the case. Following an A to Z process for every project is a bad thing. Every project is different. Different people, different risks, different priorities, etc. You need [...]
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