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Why Doesn’t the ‘Knowledge Management’ Community Get it?

by Ronald G. Ross on January 3, 2012

I’m kicking off 2012 with a couple of things I just don’t get. Here’s the first one: Why is it that people discussing ‘knowledge management’ seem to have so little understanding of the core know-how actually needed to run (and change) day-to-day business activity?
Core operational know-how consists of business vocabulary, business policies, and business rules. [...]

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My New Talk and New Take on Business Architecture at BBC2011: The Architecture of Enterprise Know-How

by Ronald G. Ross on October 27, 2011

Business Architecture Summit at BBC2011 – Thurs, Nov 3, 2011 – 10:10am
I am giving a talk next week called The Architecture of Enterprise Know-How at the Building Business Capability (BBC2011) event in Florida. If you’re there, I hope you’ll come listen. I’ll be plowing new ground. We’ve done some fascinating work the past several years [...]

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I Wrestle with a LinkedIn Business Rule … Find Out Who Won

by Ronald G. Ross on September 29, 2011

The subtitle of my Business Rules Concepts handbook (now in its 3rd edition) is ‘Getting to the Point of Knowledge’. I wasn’t trying to be cute, I meant it literally.
Here’s an example. Try entering a URL in a LinkedIn invitation. I don’t know if it’s a new business rule or not, but I tried it [...]

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Moving the Goalposts for Data Modeling … Deliberately. Hey Guys, We’re in a Knowledge Economy.

by Ronald G. Ross on August 23, 2011

Is there any proven way to demonstrate data models are correct, complete, and stable with respect to the operational business and its needs? No. That’s distressing. 
Is there an alternative that does? Yes, fact modeling, which is to say structured business vocabularies (concept systems). The core concepts (fact model) of an operational business area are very, very stable. I have [...]

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Well If You Ask Me …

by Ronald G. Ross on July 26, 2011

… And somebody did recently: What’s wrong with current business process management (BPM) practices? 
1. When a discipline becomes mature, it stops seeing itself as a solution to every problem. BPM is not there. Limitations?

It does not provide the order-of-magnitude improvement in business agility that companies need urgently.
It is not the solution to compliance issues.
It does [...]

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